Privacy Policy

Last Updated: January 1, 2026

Introduction

At BoardGameFamily, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including personal information that can be used to identify you. This may include your name, email address, phone number, mailing address, and payment information when you make a purchase or register for our events.

We also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our site and improve our services accordingly.

Additionally, we may collect information you provide when you fill out forms, participate in surveys, sign up for our newsletter, or communicate with us through email or other channels. We use cookies and similar tracking technologies to enhance your experience and gather information about usage patterns.

How We Use Your Information

We use the information we collect for various purposes to provide, maintain, and improve our services. This includes processing your orders, managing your account, providing customer support, and communicating with you about your purchases, events, or inquiries.

Your information helps us personalize your experience, recommend games that match your interests, and send you marketing communications about new products, special offers, and upcoming events. You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails.

We also use your information to analyze trends, administer our website, track user movements, gather demographic information, prevent fraud, and ensure the security of our services. All data processing is conducted in accordance with applicable data protection laws.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may disclose your information when we believe it is necessary to comply with legal obligations, enforce our policies, protect our rights, property, or safety, or protect the rights, property, or safety of others. This includes exchanging information with other companies for fraud protection and credit risk reduction.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any such change in ownership or use of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure socket layer (SSL) technology, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You can exercise these rights by contacting us using the contact information provided below.

You have the right to opt out of receiving marketing communications from us at any time. You can also control cookies through your browser settings and opt out of certain tracking technologies. Please note that disabling cookies may affect your ability to use certain features of our website.

If you are a resident of California or the European Union, you may have additional rights under applicable privacy laws, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us improve our services and your experience.

You can control or delete cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly. We also use third-party analytics services to help us understand how visitors use our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

BoardGameFamily

4728 Elmwood Drive, Suite 3B

Austin, TX 78741, USA

Email: [email protected]

Phone: +1 (512) 387-4920

We will respond to your inquiry as promptly as possible and work with you to address any concerns you may have about your privacy and personal information.